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Our Team

The Faces Behind CharityNet USA

Efrain Rodriguez

Founder & CEO
14 years with CharityNet USA

Efrain is an armed forces veteran, having served in the US Army. With more than two decades of sales, marketing and management experience in the B2B and B2C industries, Efrain has developed a keen understanding of what it takes to succeed in the business world.

Felix Zapata

Director of Operations
10 years with CharityNet USA

Felix manages, directs and implements operations, strategies and objectives to ensure the achievement of the company’s goals. He closely monitors production teams for quality assurance and product-cycle adjustments. Ultimately ensuring everything is running smoothly and efficiently.

Maria Caballero

Nonprofit Service Manager
4 years with CharityNet USA

Maria specializes in nonprofit startup and tax exemption acquisition. Prior to BizCentral she enjoyed a successful career in customer service management, having held various leadership positions within the retail and hospitality industries.

Ashley White

Customer Care

Ashley administers the customer care process by assisting clients after they’ve made their purchase. She studied pharmaceuticals and Computer Science. She has a  passion for dogs and works closely with Rescues as well as foster. She hopes to be a programmer one day and to start her own Dog rescue.

Krystal Hunter

Accounts Receivable

Krystal has 2 years experience in accounting and 15 years experience in customer service. She assists with payments, payment plans, and finalization of orders.

Abigail Delia


Abigail assists in our reception by answering incoming calls and forwarding the calls to their respected owners. She conducts various administrative tasks in our front desk as well as provide superb customer service. She held many management positions in the telemarketing industry. She loves to help others and practices what she loves as a Minister/ Leader for the Rock Churches Worldwide here in Orlando, Fl.

Melanie Swift

Senior Consultant
10 years with CharityNet USA

Melanie is experienced in all aspects of nonprofit administration and mission-focused management; including grant writing, resource development, volunteer recruitment, strategic planning, and IRS tax law compliance for both public and private nonprofit organizations.

Leslie Hege

Service Consultant
10 years with CharityNet USA

Leslie administers the customer care process by assisting clients throughout the preparation and completion of their purchase. Prior to employment with BizCentral she worked for several years in various customer care positions in the retail and hospitality industries.

Jennifer Nelson

Service Consultant
10 years with CharityNet USA

Jennifer’s specific area of expertise is business plan writing and market research. She has extensive experience in all areas of business, having worked with over 800 clients to date in both for-profit and nonprofit sectors.

Hector Guadalupe

Service Consultant
5 years with CharityNet USA

Hector specializes in business plan writing and preparing minority business certification applications. He graduated from the University of Central Florida with a Bachelors degree in Marketing and is currently working towards his Master of Business Administration.

Amber Bigica

Service Consultant

Amber graduated from the University of Central Florida with a Bachelor’s degree in Criminal Justice. She now assists startup nonprofit organizations in achieving their tax-exempt status.

Kristin Orr

Marketing Coordinator

Kristin maintains internal marketing of our social media and PR, assists both nonprofit and small businesses with their marketing needs to maximize their true potential. She graduated with a bachelors degree in marketing from the University of Central Florida.

Marisol Cruz

Web Coordinator
4 years with CharityNet USA

Marisol assists new website clients and existing web maintenance clients with their website design and development in both non-profit and for-profit sectors. 

Angel Noa

Web Developer

Angel is a graduate from the University of Central Florida. He earned a Bachelor’s degree in Web Design and now helps the company build and maintain their site, as well as the sites of numerous clients.

Sara Robinson

Service Consultant

Graduated from John A Logan College located in Carterville, Illinois, with a degree in Applied Science & Arts, specializing in Graphic Design.  With over 8 years in Graphic Design experience, I am now a Contract Graphic Designer for the company assisting with their print graphic design needs. I pride myself on my customer service skills, patience and hard working attitude. 

Brenda Jimenez

Business Consultant

Brenda assists in educating nonprofit organizations with the tools and knowledge needed for success. Has a degree in business marketing and management. Prior to being a part of the team she specialized in financial consulting and has a passion for helping others.

Shaun Peterson

Service Consultant

Shaun is a graduate from the University of Central Florida with a Bachelor’s degree in Accounting. He specializes in helping startup organizations achieve their dreams of operating successful nonprofit organizations. Through his valuable insight and recommendations, customers can obtain their nonprofit tax exemption status.

Dee Leguillow

Business Consultant

Dee is dedicated in providing our for- profit and nonprofit clients with the information and tools needed for success. She has over 18 years in customer service and 7 years in management. Dee prides herself in providing and achieving excellence in customer satisfaction.

Kenneth Mohan

Business Consultant

Bio coming soon…