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Our Team

The Team behind CharityNet USA!

Efrain Rodriguez

Founder & Senior Consultant

Efrain is an armed forces veteran, having served in the US Army. With more than two decades of sales, marketing and management experience in the B2B and B2C industries, he saw a need to help Nonprofit organization navigate the complexities of getting their cause from idea to fruition.  Efrain started CharityNet USA for the sole purpose to help Nonprofits Start, grow, and succeed!

Felix Zapata

Director of Operations

Felix oversees CharityNet USA’s daily operations including service and production. Felix manages, directs and implements operational strategies to ensure we maintain our commitment o client satisfaction and operational excellence. 

Brian Davis

President and Head of Sales

Brian has 20 year experience in leadership and financial services, including a track record of building, growing and leading start-up business or those seeking new growth opportunities. Brian has a master’s degree in Leadership and Organizational Development from Saint Louis University. Brian and his wife are avid supporters of  the Pet Alliance of Central Florida, a nonprofit organization. Brian oversees the company’s strategy to ensure we are wowing our clients and building a positive and team focused culture.

Ashley White

Client Care Specialist

Ashley administers the customer care process by assisting clients after they’ve hired CharityNet USA. She studied pharmaceuticals and Computer Science. She has a  passion for dogs and works closely with Rescues as well as foster. She hopes to be a programmer one day and to start her own Dog rescue.

Krystal Hunter

Client Care Specialist

Krystal has 2 years experience in accounting and 15 years experience in customer service. She assists with payments, payment plans, and finalization of orders.

Abigail Delia

Client Care Specialist

Abigail  supports our client care team by coordinating client calls and establishing consulting appointments between our clients and their dedicated Nonprofit team. She has held many management positions in the telemarketing industry and loves to help others and practices what she loves as a Minister/ Leader for the Rock Churches Worldwide here in Orlando, Fl.

Brenda Jimenez

Nonprofit Consultant

Brenda assists in educating nonprofit organizations with the tools and knowledge needed for success. Has a degree in business marketing and management. Prior to being a part of the team she specialized in financial consulting and has a passion for helping others.

James Deane

Nonprofit Consultant

Bio Coming Soon

Jonathan Downey

Nonprofit Consultant

Bio Coming Soon

Angel Noa

Web Design and Development

Angel is a graduate from the University of Central Florida. He earned a Bachelor’s degree in Web Design and now helps Nonprofits build and maintain their fundraising websites.

Don Wallace

Web Design and Development

Don is a graduate from the University of Central Florida. He earned a Bachelor’s degree in Web Design and now helps  Nonprofits build and maintain their fundraising websites,

Ciara McCoy

Graphics Designer & Marketing Coordinator

Ciara graduated from Saint Leo University with a double Bachelor’s degree in Marketing and Multimedia Management. She specializes in graphic design needs as well as managing social media and other digital marketing strategies. for Nonprofit clients.

Andrea Ortega

Director of Nonprofit Services

Andrea has a background in nonprofit startups and managing one. Prior to CharityNet USA, she was the Executive Director for a nonprofit in Central Florida. Andrea holds a master’s degree in Nonprofit Management from the University of Central Florida (UCF)  and is currently pursuing her PhD in Public Affairs at UCF.  Andrea oversees the Nonprofit Specialists team. 

Maria Caballero

Senior Nonprofit Consultant

Maria specializes in nonprofit startup and tax exemption acquisition. Prior to BizCentral she enjoyed a successful career in customer service management, having held various leadership positions within the retail and hospitality industries.

Melanie Swift

Senior Nonprofit Consultant

Melanie is experienced in all aspects of nonprofit administration and mission-focused management; including grant writing, resource development, volunteer recruitment, strategic planning, and IRS tax law compliance for both public and private nonprofit organizations.

Leslie Hege

Nonprofit Specialist

Leslie administers the customer care process by assisting clients throughout the preparation and completion of their purchase. Prior to employment with BizCentral she worked for several years in various customer care positions in the retail and hospitality industries.

Jennifer Nelson

Nonprofit Specialist

Jennifer’s specific area of expertise is business plan writing and market research. She has extensive experience in all areas of Nonprofits, having worked with over 800 clients to date in both for-profit and nonprofit sectors.

Hector Guadalupe

Nonprofit Specialist

Hector specializes in strategic plan writing and 501c3 registration for Nonprofits. He graduated from the University of Central Florida with a Bachelors degree in Marketing and is currently working towards his Master of Business Administration.

Gaby Salmon

Nonprofit Specialist

Gaby graduated from the University of Central Florida with a Bachelor’s degree in Technical Writing. She also graduated from the University of Leeds in England with a Master’s degree in Linguistics. She is experienced in multiple areas of client-based communication and projects. She now helps nonprofit organizations who are pursuing 501c3 approval.