CharityNet USA Associates
Efrain Rodriguez
President
The Founder and principal owner, military veteran with 4 years of service in the United States Army . Hispanic, and currently certified by the SBA, plus the State of Florida as SDB & DBE. Has over 20 years in sales & management experience with three major corporations; Proctor & Gamble, PepsiCo and Office Depot. Has a business degree from Inter-American University.
B.A in Business Administration Jun 85
Inter-American University San Juan PR
Melanie Guin
Director of Operations
Experienced in all aspects of nonprofit administration and mission-focused management, including grant writing, resource development, volunteer recruitment, and strategic planning. Worked with local nonprofit organizations to provide grant writing services and development assistance. Has provided evaluation and assessment of the quality and efficiency of volunteer service programs.
EDUCATION:
Master of Nonprofit Administration: 12/7/2007 University of Central Florida US-Florida-Orlando
B.A., Major: Psychology, Minor:Criminal Justice 5/5/2005 University of Central Florida US-Florida-Orlando
Jonathan M. Cajigas
Production Coordinator
Jonathan received a BA in Political Science from the University of South Florida in 2006, completing coursework on Public Administration, Judicial Process and Politics, and Political Theory. After receiving his degree, he served the community of Orange County, Florida as a public school teacher. Jonathan has extensive experience in customer service, marketing and communications. Jonathan is an avid amateur cook, home brewer and sports fan.
Education: B.A. Political Science - University of South Florida 2006
Michael Miller
Sales Manager
Michael started his career as a recognition consultant for nonprofits and has consulted on projects all over the United States and Canada. With over 8 years experience working hands on with non-profits and small businesses Michael has excelled in his field with extensive sales portfolio. His diverse track record greatly contributes to BizCentral USA’s ability to help your small business or nonprofit reach its full potential. Michael attended the University of Pittsburgh and has received industry specific training and mentorship.
Leslie Hege
Customer Service
Leslie Hege has over 6 years experience in the Retail Industry and Hospitality Industry with an emphasis on customer service. Leslie is a Graduate of Grace College, in Indiana where completed her B.A in Communications. She was heavily involved in the student life organizations. At BizCentral USA she supports our clients needing services in Grant writing and business development.
Marva Arvin
Customer Service/Receptionist
Over 3 years experience in customer service in the retail and marketing industries. At BizCentralUSA, Mara assists our clients with the initial friendly voice and in the final steps to shipping their packages along with ensuring customer satisfaction. Mara is currently attending class at Valencia Community College.
Mario O'neill
Collections Coordinator/ Customer Service
Mario O'neill Jr. has over 20 years experience in Office Automation and customer service as well as computer networks. Started his career in Wall Street dealing in all aspects of floor and back office operations at the New York Stock Exchange. He moved to Information Technology and now has over 25 years in this field. Attended many technical schools such as Global Knowledge, and some courses in NYU University. At Bizcentral USA he is part of our customer care group and handles collections. Fully Bi-lingual.
Nicole Rivera
Marketing Coordinator
Nicole comes to us with experience in a variety of communication sectors including; Marketing, Public Relations and Journalism. Previously, Nicole performed marketing and public relation services for a variety of small business clients in the ‘Green’ niche Industry. Using her experience in broadcast journalism, Nicole has perfected her writing abilities and seamlessly integrated them with her marketing and public relation skills. Nicole is currently responsible for the overall marketing goals and initiatives for BizCentralUSA. Nicole graduated from Slippery Rock University of Pennsylvania, with a Bachelor of Arts in Communication.
Andrea Root
Accounting Coordinator
Has majored in Business Administration and Finance. Experienced in the 501c3 application process for all types of tax exempt organizations. Also experienced in state and sales tax exemptions, incorporating organizations, preparing bylaws, charity registrations, writing business plans, and for profit business certifications.
Associates in Business Administration - Mid-Michigan Community College - 2001
BSBA in Finance - Central Michigan University - 2004
Jennifer Nelson
Marketing Associate; Business Plan Writer
Jennifer graduated Magna Cum Laude from Pacific Union College with a Bachelors of Science in Public Relations/Journalism and a Minor in Business. Jennifer was the first communications intern accepted at Hilton Grand Vacations. In addition, Jennifer previously worked with several local nonprofits creating marketing materials such as newsletters, donation letters, and promotional DVDs. Jennifer is currently responsible for writing business plans and marketing plans. She uses her extended knowledge of communication research methods to find high quality industry and demographic information to create cutting-edge plans.
Rebecca Robbins
Service Consultant
Rebecca received her Bachelor of Science in Criminology from the University of Tampa in 2006. Following college, Rebecca worked for non-profits focusing on substance abuse and youth in the Greater Orlando area. Rebecca enjoys volunteering her time to various children’s organizations, primarily focusing on Autism. Rebecca is a service consultant for start up non-profits.
Ryan Peach
Business Consultant
Ryan received a B.S. in Marketing, with honors, from the Franklin University. He has extensive non-profit and marketing experience. Ryan was greatly involved with community outreach and volunteer work while in college. He is now an important part servicing the clients of BizCentral USA.
Education:
Bachelor of Arts, Major: Marketing Franklin University, Columbus, OH, 2007
Andrew Irvin
Church Business Consultant
Andrew is a Graduate of the University of Central Florida and holds a B.A. in Finance. He has experience in the Non-Profit Arena. Currently serves as Youth Pastor at Lake Howell Bible Chapel and is also involve in other community organizations. Currently, he is our business consultant for churches and charities.
Myrna Alverio
Business Consultant
Experienced in start-ups as well as ongoing business practice, nonprofit incorporations and 501c3 tax exemption. Extensive experience in high quality customer service, sales and networking. Military veteran with nine years of service in the United States Army Reserves. Bachelors degree in Business Management. Bilingual: English and Spanish.
Michael Ingelsby
Business Consultant
Mike comes from an extensive professional background in banking and finance. His 15 year professional career involved time devoted as a senior loan consultant for national mortgage companies. Additionally Mike became well versed in tax codes while simultaneously working as a Tax Preparation Clerk for Jackson Hewitt, and Tax Examining clerk for the IRS! As Mike progressed through his career, he found adequate room to expand as a retail banker with PNC Bank, which led him to recognize the value of eventually becoming self employed as a real estate investor. Mike has joined our team to share his expertise in business start up, background in finance, and planning for success.
Nina Yvette Lopez
Service Consultant
Nina received her Bachelor of Arts in Business Administration with a concentration in Marketing and a Minor in Spanish. Throughout her college experience she was actively involved with Student Life Organizations and volunteered for various service projects. She received her BA from Judson University in 2009 which is located just outside of Chicago, IL. Being a recent graduate she is anxiously looking forward to what life will bring her. Nina enjoys traveling, spending time with her family, and reading a good book.
EDUCATION: B.A. Business Administration Judson University 09
Susan M. Amaro
Service Consultant
Knowledgeable in Business Management and Administration, Marketing, and Graphic Design with over 10 years experience. Efficiently assists clients in the development and organization of high quality Business and Marketing plans, and executes research successfully on each business’ industry. Research includes competition, Market Growth, Needs, Trends, Situation Analysis, SWOT Analysis, etc; extensive experience in high quality customer service, sales, and collections; extensive knowledge and experience in the creative development of graphics for multiple businesses, organizations, and presently with BizCentralUSA; designs business cards, letterheads, flyers, brochures, posters, banners, logos, and business identity development. Bilingual (Speaks English and Spanish).
EDUCATION:
AAS, Applied Sciences, Major – Graphic Design
County College of Morris, Randolph, NJ
Major - Marketing SUAGM Metro Orlando-BBA, in Business Administration, Orlando, Florida
Carlos Rosado
Web Designer
Multimedia Designer, currently JR. web and flash designer. Interned at MircoStudio, USA of Orlando. Additional abilities are working in graphic design creating logos, photo retouch, php coding, and web site optimization.
EDUCATION:
B.A. of Fine Arts and Science - Oct. 2006
International Academy of Design and Technology. Orlando- FL
Jesus Collado
Network & PC Consultant
7 years of working in the IT arena with fortune 500 companies and smaller corporations. Professional experience in various areas of information technology including:
Programming Concepts, Computer Architecture and Operating Systems, Networking Essentials, Internet/Intranet Administration, Structured Systems Analysis and Design, Internet Security, Graphic and Multimedia Design, Web Application Design, and Web Application Programming. Have provided excellent service to over 100 organizations. Very passionate about technology and computers.
EDUCATION:
State University of New York at Oswego -Bachelor of Science in Business Administration - 8/99
DeVry University - Bachelor of Technology in Information Technology – 6/4/2004







