CEO & Founder
Efrain Rodriguez, CEO and Founder of BizCentral USA, is a military veteran with over four years of service in the United States Army. With more than two decades of sales, marketing and management experience in the B2B and B2C arenas, Efrain has developed a keen understanding of what it takes to succeed in the business world.
Director of Operations
Felix Zapata manages, directs, and implements operations, strategies and objectives to ensure the achievement of BizCentral goals. He closely monitors production sections to increase product quality and decrease cycle time. He ensures that all operations run smoothly and operate efficiently.
Senior Consultant
Melanie Swift is experienced in all aspects of nonprofit administration and mission-focused management; including grant writing, resource development, volunteer recruitment and retention, strategic planning, and IRS tax law compliance for both public and private nonprofit organizations.
Business Consultant
Bob Moffatt has assisted clients in both for-profit and nonprofit sectors. His heart is to help people so that they may be able to help others. Prior to his employment with BizCentral USA, Bob was the Director of a Christian Drug and Alcohol Nonprofit Foundation.
Business Consultant
Ronald assists clients in both the for-profit and nonprofit sectors. Ronald graduated from the University of South Florida with a bachelor’s in Political Science and brings to the table a creative approach with a focus on attention to detail and fanatical customer service.
Business Consultant
Tyler assists clients in both for-profit and nonprofit sectors. His passion is to help make dreams a reality. Tyler is currently matriculating at Rollins College, majoring in Business Management. His expertise and patience allows him to aid countless clients reach their dreams and goals.
Business Consultant
Business Consultant
Jeff has extensive experience in consulting with for profit businesses, financial institutions and customer service. His passion has lead him to serve in the non-profit sector. His main focus is helping others and bringing light to their dreams.
Web Coordinator
Marisol has over 4 years experience in sales and customer service. She is assisting new and previous clients in both nonprofit and profit sectors. Her main priority is to be attentive of our client needs.
Nonprofit Service Manager
Maria specializes in nonprofit startup and tax exemption acquisition processes. Prior to employment with BizCentral USA, she enjoyed a successful career in customer service management, where she held various leadership positions within the retail and hospitality industries.
Service Consultant
Leslie Hege administers the customer care process by assisting clients throughout the preparation and completion of their purchase. Prior to employment with BizCentral USA, she worked for several years in various customer care positions in both the retail and hospitality industries.
Service Consultant
Jarred McCovery has served as a consultant for diverse for-profit and nonprofit organizations. With experience in health equity, communications, and administration, Jarred has developed a multitude of skills for assisting organizations with compliance, branding, and collaboration.
Service Consultant
Jennifer Nelson's specific area of expertise is business plan writing and market research. She has extensive experience in all areas of business, having worked with over 800 clients to date in both for-profit and nonprofit sectors.
Service Consultant
Hector Guadalupe specializes in business plan writing and preparing minority business certification applications. He graduated from the University of Central Florida with a Bachelor’s degree in Marketing and is currently working towards his Master of Business Administration.
Customer Care Representative
Vilma Rivera works at our front desk managing all phone calls, invoices, and mail-outs. She is also responsible for conducting our Live Chat and assessing all of our clients' needs accordingly with the most appropriate business and/or service consultant.