Q. What is the process?

A. After you sign up for the service, we email you an order confirmation & service agreement. After you acknowledge this, we will forward you another email proving you access to our client-only web tools & questionnaire. Once you complete this online questionnaire, we will call you within 48 hrs to set up a conference call with your website service consultant. During this call the consultant will confirm information, ask you questions, answer any of your questions, and begin to work on your project.

 

Q. How long does the process take?

A. It usually takes between 10-15 business days, after we receive all the necessary information from you.

 

Q. Are there any other fees involved?

A. There is a domain registration fee of approximately $15 dollars per year payable to a domain registration company. The development of a website does not include content research, pictures or monthly updates, these may be available for an additional price. Also for clients using a different host there is a $59 setup fee.

 

Q. How does your maintenance program work?

A. Our web developer will provide one hour of service each month. This will include, content updates, new picture or page, virus removal, troubleshooting etc. Hosting is include free for all clients using our maintenance plan.

 

Q. How long does it take for the developer to contact me?

A. Once we receive your questionnaire, we will schedule the phone interview with the developer. As soon as we get your content, pictures, logo and color or design choices we will get to work. Most clients will receive a draft within 10 business days or sooner.

 

Q. How many pages do I need for my website?

A. Most websites have between 5-10 pages, however, depending on your business products and services, you website may require more pages. Let us know how may pages you would like and we will provide a quote for each additional page over what is included in the website package purchased.

 

Q. Which are the minimum pages recommended?

A. Home, About Us, Services, Contact Us and Store.

 

Q. Can I add a store to my website?

A. Yes, we can add a store with pictures, item descriptions, and automated checkout so you can receive payment and get it deposited into your bank account directly.

 

Q. Can we have options for people to register online?

A. Yes, we can set up a database to capture prospect information so you can follow-up with them later. Also, they can register for newsletters, blogs, and other items.

 

Q. Do you work with music or video?

A. Yes, we are experienced with these technologies and have the software and tools to meet your needs.

 

Q. Do you only use pre-designed layouts or can you custom build a website?

A. All of our website are customized to each client. In some cases we do use similar layouts that are popular however, content, colors and pictures are unique to each client.

 

Q. How do you price custom websites?

A. Websites are priced by packages with select features that meet most budgets however any of packages these may be modified based on client needs. Please speak to a sales representative or the web develop for a quote on additional pages, features, marketing solutions, SEO or content research.

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